Quality Assurance Supervisor

The Quality Assurance Supervisor is responsible for planning, coordinating, executing, and monitoring food safety and quality assurance programs within a manufacturing facility. This role supports the development, implementation, and maintenance of quality, sanitation, and food safety systems to ensure compliance with corporate standards, regulatory requirements, and industry best practices. The position partners closely with operations, maintenance, and leadership teams to promote a strong culture of food safety, quality, and continuous improvement.

Key Responsibilities

• Plan, organize, and oversee quality assurance and sanitation activities to ensure compliance with food safety regulations and internal standards

• Monitor compliance with quality, sanitation, GMP, and food safety policies on the production floor

• Ensure completion and documentation of physical, chemical, and microbiological testing

• Support facility readiness for internal audits, third-party audits, and regulatory inspections

• Promote a strong food safety and quality culture across all departments

• Champion workplace safety accountability for self and others

Core Duties

• Oversee product sampling results, sanitation documentation, label compliance, and quality performance metrics

• Coordinate and maintain HACCP plans, reviewing annually and updating as needed

• Administer and document the facility environmental monitoring and sampling program

• Lead SQF (Safe Quality Food) compliance, recordkeeping, and audit preparedness; serve as site SQF Practitioner

• Manage procurement and inventory of laboratory and sanitation supplies within budget guidelines

• Maintain quality and sanitation manuals to ensure policies and procedures remain current and compliant

• Conduct and coordinate food safety, quality, and sanitation training for plant personnel

• Support third-party audits and regulatory inspections through documentation, corrective actions, and system improvements

• Lead internal quality assurance and sanitation self-assessments to maintain audit readiness

• Investigate consumer complaints and oversee corrective and preventive actions

• Coordinate quality hold product storage, disposition, and rework activities

• Manage supplier quality documentation and review processes

• Participate in cross-functional quality initiatives and training at multiple facilities

• Communicate quality and sanitation risks, trends, and status updates to leadership

• Provide leadership, coaching, and guidance to quality team members

• Collaborate with operations and maintenance teams to ensure compliance with regulatory and corporate quality standards

• Serve as backup support for Quality Manager responsibilities as assigned

Specialized Responsibilities

Dairy Manufacturing Facilities

• Provide technical support for production trials, sanitation programs, cGMPs, ingredient management, PMO compliance, and product wholesomeness

• Oversee raw milk receiving programs, including testing, training, documentation, and regulatory compliance

• Direct and schedule Quality Assurance laboratory staff to ensure compliance with regulatory, SQF, cGMP, and sanitation standards

Prepared Foods Manufacturing Facilities

• Provide technical support for operations and corporate teams related to product trials, GMPs, sanitation, ingredients, and product performance

• Direct and schedule quality assurance laboratory team members to ensure compliance with corporate standards, regulatory requirements, SQF, GMP, and sanitation programs

Qualifications

• Bachelor’s degree preferred; Food Science, Chemistry, Biology, Microbiology, or related field strongly preferred

• Minimum of 3 years of supervisory experience in Quality Assurance within a food manufacturing environment

• Strong knowledge of food safety systems including HACCP, SQF, GMP, sanitation, and regulatory compliance

• Experience with sanitation programs and continuous improvement methodologies preferred

• Proficiency in Microsoft Word, Excel, and PowerPoint

• Strong data analysis, decision-making, and problem-solving skills

• Ability to manage multiple priorities in a fast-paced manufacturing environment

• Demonstrated sense of urgency and ability to work under pressure

• Excellent written and verbal communication skills across all organizational levels

• Strong organizational, project management, and attention-to-detail skills

• Ability to work independently and collaboratively within cross-functional teams