Responsibilities:
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Partner with lending leadership to evaluate and enhance business processes, system performance, and data integrity across mortgage origination and servicing platforms.
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Manage system configurations, user access, workflows, and document templates to ensure compliance and operational efficiency.
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Oversee integrations with third-party vendors and related lending technologies to support a modern and scalable mortgage experience.
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Lead analysis, testing, and implementation of system changes, ensuring quality assurance, documentation, and end-user training.
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Support reporting and data governance by developing and maintaining performance reports and analytics for lending operations.
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Collaborate with IT and business teams to define requirements, troubleshoot issues, and deliver system enhancements aligned with organizational goals.
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Act as a subject matter expert and project lead for lending system initiatives, ensuring timely delivery and alignment with business objectives.
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Monitor industry and regulatory updates, applying best practices to maintain compliance and system optimization.
Qualifications:
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Strong understanding of mortgage lending processes, loan origination systems, and related integrations.
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Skilled in process analysis, data management, and system configuration.
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Proven ability to manage projects and collaborate across business and technical teams.
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Advanced proficiency in Microsoft Office applications.
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Excellent communication, problem-solving, and critical thinking skills.
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Ability to prioritize multiple initiatives and adapt in a fast-paced environment.